Unpaid Items
Unpaid items will be held for a maximum of 4 business days. After this period, they will be returned to the sales floor unless prior approval is granted by The Juilliard Store.
Paid Items
Paid items must be picked up within 3 months of purchase. Any items not collected within this timeframe will be considered abandoned and will be donated, unless alternate arrangements are approved in advance by The Juilliard Store.